The Process

From missed calls to
automated operations.

This is a structured operational rollout. We keep your number, configure business logic, recover missed calls, and give your team one workspace to operate from.

01

Keep your number.
Connect in minutes.

You do not need to change your business identity. Keep your existing number and set up forwarding to Front Desk OS.

  • Works with standard business phone setups
  • 5-10 minute technical setup

Current Status

Forwarding Active

Routing Logic

If the call is unanswered after a short office ring window, it forwards to the Front Desk OS AI receptionist.

AI Training in Progress

Prompt Instruction

Always prioritize high-urgency customer issues and capture the exact location or service need immediately.

Booking Rule

Offer only valid time windows and escalate requests that fall outside current business logic.

02

Configure the AI
to your business logic.

Structured onboarding defines how the AI answers, what it captures, when it escalates, and how booking logic behaves.

Lead Capture

Name, phone, intent, urgency

Booking

Calendar sync and availability rules

03

Missed-call recovery
via instant SMS.

If a caller hangs up before the AI answers, Front Desk OS sends an immediate text to recover the lead before they move on.

"Hi, this is Front Desk OS. Sorry we missed your call. How can we help you today?"

I need to book a cleaning for next Tuesday.

Got it. I see an opening at 2:00 PM. Should I reserve that for you?

Workspace Preview

Operator Dashboard

Live
Calls
Leads
Messages
Urgent queue and follow-up actions
Transcript review and messaging context
Operator controls and admin visibility
04

Operator workspace
and admin control.

Review transcripts, listen to recordings, message leads, and step in whenever a human touch is needed.

  • Live call transcripts and summaries
  • Unified inbox for SMS and calls
  • Real-time AI instruction updates

Ready for a disciplined
operational rollout?